Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At The Hearing Center, our number one priority is delivering exceptional patient care. Our experienced staff is well-trained in a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

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Our Providers

Dr Omar Gonzalez

Omar González Yanes, MD, FACS

Medical Director

DRA SHEIRA SANTIAGO LUGO

Sheira Santiago Lugo, MD

Medical Doctor

Claudia Puig

Claudia E. Puig Román, Au. D, CCC-A, CH-TM

Lead Audiologist

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Santos A. Conde Arocho PT,DPT

Physical Therapist

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Denise M. Laffitte López, Au.D., FAAA

Lead Vestibular Audiologist

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Verónica L. Schmidt Vega, AuD

Clinical Audiologist

Jounex Pacheco Foto

Jounex N. Pacheco, MD

Audiology Assistant

Laura Ocasio Foto

Laura E. Ocasio Gracia, MSN, RN

Audiology Assistant

Our Office Staff

Aileen

Aileen Gómez Bobonis

Director of Operations

GRACE GOMEZ BOBONIS

Grace Gómez Bobonis

Audiology Coordinator

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Mariangely Irizarry García, BS-SLT

Audiology Extern

ELIZABETH NEGRÓN BELTRÁN

Elizabeth Negrón Beltrán

Patient Care Supervisor

Alejandra Berrios

Alejandra Berrios

Patient Care Coordinator

Susana Hernandez

Susana Hernandez

Call Center Specialist

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Yazmín Rodriguez

Patient Care Coordinator

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Martin Gonzalez

Hearing Aids Operations Coordinator